Case Studies

Swire Properties

UX audit | Design Test | Competitive Analysis

Pacific Place is part of the Swire Properties, in which they have launched a loyalty app for their members. Swire Properties asked us to perform a UX audit to reveal usability and preference problems throughout their app after launch.

Hong Kong Exchanges and Clearing

Design Sprint | UIUX | Software Development

HKEx is on a mission to save paper and deliver content through the web creating a system that allows for administration staff to upload relevant content to corresponding conference pages and attendees to receive content in soft copy format.

TAB Group

UIUX | Software Development | Business Automation

Headquartered in Singapore, TAB Group aims to ease the process of corporate experience booking by allowing the organising team to have all their information and expense management in one place

Meet Our Team

User-centric, an aptitude for business, and world-class software architecture. We are born to build the new competitive edge for companies and organisations of today.

7+

Years of Experience

100+

Design Sprints

80+

Clients served

100+

Millions of Users
Got a project for us?
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Take your business to the next level by improve
‍operational agility and
user experience.

We are next level experts in digital operational agility and user experience.

Our Technology Solutions
Software Engineering

Great software evolves. We see designing and developing software is an iterative process, so we adopt Agile and design thinking philosophies to adapt to changing customer needs.

We care about code quality, follow the principles of modern software engineering for better scalability. We use internal and external open source technologies to give your projects a headstart while allowing your teams to continue to build on work done.

Technology Architecture

Information technology plays a significant role in business today, every piece of information has its own purpose for accomplishing certain goals in different industries.

Technology Architecture is a detailed description of the various information-processing assets needed to meet business objectives, the rules that govern them, and the information associated with them. We have the ability to help clients translate business goals to technical architecture.

Maintenance Services
Software is a model of the real world and it requires alteration wherever possible to cope with changes. Modifications and updates are essential after delivery to correct faults and to improve performance.

Maintenance can be a headachy process without a supportive partner. Therefore, we are here to provide seamless maintenance services after development, including optimization, error correction, deletion of discarded features and enhancement of existing features.
IT Audit

We are skilled in identifying inefficiencies and providing precise recommendations. We help businesses understand the problem through internal and external aspects.

Internally, we interview the stakeholders to find out what the decision-making process is like. Externally, we conduct qualitative and quantitative research to learn more about current design and usability of your digital product.

Cloud

Data is exploding in every businesses. To cope with this phenomenon, we build cloud native apps deployed on Amazon Web Services, allowing clients to access their data through storage, streams, and APIs to get elasticity, scalability and the resilience of cloud computing. At the same time allowing developers to make high-impact changes frequently and predictably with minimal toil.

Why do you need it?
To Save Time

Design Sprint method aims to solve the most critical problems in 5-day

To Save Money

Stop investing on build an app which doesn't fit the market standards

To Know Your Users

Deeply learn from your users to figure out the main pain points

What We Bring To Our Clients?
We apply agile philosophies and work with the latest mobile and web technologies
Agile Help Increase Profit Up to
60%
The failure rate of an Agile project is
8%
Help Accelerate Software Delivery By
71%
Case Study
CrowdVoting - Mobile Responsive Design

Crowd Voting aims to build a website for organizations to publish polls to get users to participate. The poll results can be presented with real-time with statistics. We aided Crowd Voting in Design Sprint ideation, prototyping, UIUX design, responsive web development and admin panel.

Our Services in Business Operations
Intelligent Automation

We apply Intelligent Automation (IA) when customising operation systems for our customers, marrying artificial intelligence (including natural language processing, machine learning, and machine vision) with automation.

With the use of IA, business processes can be streamline and complex decisions can be made faster. We have built many systems for our client to presents personalized content to customers through adoption of IA.

CRM Integrations

Customer relationship management (CRM) is a core system for every business. However, it is often detached from other administration systems, casusing inconvenience in decision making.

We are capable to integrate clients' CRM software and other third-party applications to a new consolidated platform for better mangement. As a result, decision makers can access to relevant data seamlessly.

Admin Panel
Not only do we help in ideating what your customers need and how they should use your digital product, but also building collaborative, and functional admin panels to streamline back-of-house operations for our clients.

Therefore, administrators have the ability to record and trace how transactions are taking place and what type of actions customers are engaging in. At the same time, business owners can oversee the performance of the product with their designated KPIs.
Real-time Operational Statistics

We understand that KPIs vary among different industries, and companies would like to have a consolidated dashboard to view all real-time relevant insights. In view of this, we also help our clients set up analytical tools to collect relevant data of users' interaction. For example, funnels can be set up to track the percentage of users dropped out and where they leave.

Why do you need it?
To Save Time

Design Sprint method aims to solve the most critical problems in 5-day

To Save Money

Stop investing on build an app which doesn't fit the market standards

To Know Your Users

Deeply learn from your users to figure out the main pain points

What We Bring To Our Clients?
Business Operations help our client with easier and smarter business maintenance.
Reduce Manual Work by
81%
Increase Working Efficiency Up to
50%
Help CEOs save time by
20%
Our Digital Product Design Service
Customer Experience

We help our clients enhance digital customer experience through customer journey mapping. It is a process of visualising the story of customers’ experiences with the product across all touch points. The main goal of this task is to identify customer pain points, allowing the team to better optimise customer experience.

Design Sprint

The Design Sprint is a five-day process to solve real-life problems and to test new ideas within a short period of time. Members from a diverse background will work together to (1) Understand the Problem, (2) Identify the most Critical Problem, (3) Ideate Possible Solutions.

Our team will help to integrate the best ideas into a prototype. The solution can then be presented to real customers for testing and collecting feedback, to validate whether it is feasible or not.

Digital Strategy and Transformation
Generally speaking, digital strategy and transformation is to create differentiating ways of doing business using technology when expanding current market or entering new markets.

We understand that it can be different for every organization since every business is unique. We are an empathic team, good at picturing our clients' needs and pain points to provide the best solutions.
UX Audit

A UX audit is a service reviewing user experience, to find out whether clients’ current digital products can meet the exact needs of real users. It can be divided into three main sections: (1) User testing, (2) Data Analysis and (3) Reporting.

First, we will help clients collect users’ emotion and attitude towards the digital product through user testings. Then, the quantitative and qualitative feedback obtained will be analysed. Finally, a report will be delivered with all the summary of findings and corresponding recommendations for user experience improvements.

Why do you need it?
To Save Time

Design Sprint method aims to solve the most critical problems in 5-day

To Save Money

Stop investing on build an app which doesn't fit the market standards

To Know Your Users

Deeply learn from your users to figure out the main pain points

What We Bring To Our Clients?
Digital Product Design Is Not Only A Service, But Also A Way to Bring Benefits To Your Company.
Help Increasing Profit Up to
50%+
Shorten Problem-Solving Cycle by
97%
Save Development Time to
50%
What We Bring To Our Clients?
Digital Product Design Is Not Only A Service, But Also A Way to Bring Benefits To Your Company.
Help Increasing Profit Up to
50%+
Shorten Problem-Solving Cycle by
97%
Save Development Time to
50%
Case Study
Taikoo Social App - Remove App Rate Decrease by 68.2%

Altitude Labs has helped Taikoo Social App to conduct a UX audit and provide recommendations in 2018. Taikoo Social App took the recommendations to improve. In 2020, Taikoo Social App appointed Altitude Labs to conduct a UX audit based on the improvement.

Learn More
About Us
We transform businesses with disruptive web & mobile apps