Digital Transformation

【2020 遙距營商計劃 D-Biz 101】Understand the Funding Scope and How to Utilise it Wisely

May 13, 2020
#business
#uxaudit

The Innovation and Technology Bureau of Hong Kong announced an upcoming fund under the Anti-Epidemic Fund called 遙距營商計劃 (D-Biz). Applications will be open on May 18 2020. We have summarized some points to help you understand the funding scope.

1. Online business

* For companies to establish a web portal, mobile app or other online channels
* Including development and management of the platform
* Online promotion through search engine promotion or digital advertising E.g. social media promotion, e-coupon, loyalty programme, etc.
* Excluding production cost of any promotion materials, contents or assets (e.g. image, text and video for promotional use)


2. Online order taking and delivery, smart self-service systems

* For companies to establish a web portal, mobile app or other online channels
* For companies to acquire and promote self-services
* Enable companies to perform end-to-end order placement and delivery to designated locations
* E.g. smart self-servicing system, smart kiosk, smart vending machine, smart lockers, or with integration to e-logistics provider platform


3. Online customer services and engagement

* Develop and manage online ordering service, E.g. reservations and appointment bookings
* Such adoption of technologies can also include distance learning facilities
* Online promotion through search engine promotion or digital advertising (e.g. social media promotion, e-coupon, loyalty programme)
* Excluding production cost of any promotion materials, contents or assets (e.g. image, text and video for promotional use)


4. Digital customer experience enhancement

* For companies to improve customer service experience and engagement through various technologies
* E.g. 24/7 customer service support via Chatbot, Uplift product or service experience with use of Augmented Reality (AR) / Virtual Reality (VR) or Mixed Reality (MR) technologies / Digital Twin technology, Apply analytics to improve customer experience such as purchasing data


5. Digital payment / mobile point of sale

* For online / physical stores
* Enable multiple digital payment channels E.g. payment gateway or mobile Point-of-Sales (POS)
* Including cost of one-time setup and associated hardware / equipment
* Excluding the handling fee or equivalent of each payment transaction
* E.g. Stripe


6. Online / cloud-based financial management systems

* Adopt computerised system to manage the financial related processes (cloud-based or accessible remotely by staff)
* For invoicing and bill collection, accounting and budget planning, asset and liabilities management, regulatory compliance, reporting
* E.g. Invoicely


7. Online / cloud-based human resources management systems

* Adopt computerised system to manage the human resources related processes (cloud-based or accessible remotely by staff)
* For payroll and expense reimbursement, attendance and leave records, training, reporting
* E.g. Peakon


8. Remote document management, cloud storage and remote access services

* Digitise hard copy document into electronic format and store on cloud
* Enable staff to access company information, data and system remotely with remote desktop control, Virtual Private Network (VPN) or Virtual Desktop Infrastructure (VDI)
* E.g. Google G-Suite, Dropbox


9. Virtual meeting and conference tools

* Adopt tools to allow online team collaboration and meetings
* Software that support audio and video communication, content sharing, manage appointments and registrations, meeting recordings, online polling and Q&A
* E.g. Zoom, Google hangouts, WebEx


10. Virtual team management and communications

* Adopt tools to allow online team collaboration and communication
* Software that support instant messaging, video and voice calls, document sharing and co-authoring / concurrent editing, task assignment, progress monitoring and collaborative product development
* E.g. Confluence, Slack


11. Cybersecurity solutions

* Improve cybersecurity of companies by implementing software, hardware or services to defend against cyber attacks
* E.g. data encryption, firewall, anti-virus / malware solutions


12. Other online / custom-built / cloud-based business support systems

* Other solutions that support the programme objectives of enabling enterprises to conduct and continue business remotely
* E.g. Enterprise Resource Planning (ERP), e-application form and approval workflow, Robotic Process Automation (RPA)

Reach out to us at hello@altitudelabs.com if you need help in applying for D-Biz and for some free advice.


創科局推出的遙距營商計劃 D-Biz,將於2020年5月18日開始接受申請,資助合資格企業購買和採用資訊科技方案(包括相關的培訓開支)。我們將在此講解「遙距營商計劃 D-Biz」所覆蓋的範圍,並列出受理的資訊科技方案,希望可以幫助大家順利申請!

D-Biz適用於各行各業,以下12個資訊科技方案類別都受理:

1. 網上營商

* 適用於想建立線上服務/購物平台(網上、應用程式)的公司
* 包括開發及管理電子商貿平台
* 透過搜索引擎宣傳及數碼廣告進行推廣,例如:社交媒體宣傳、電子優惠券及網上會員計劃等
* 不包括宣傳物品、內容或資產的製作費用,例如市場推廣用的文字、影像和影片


2. 網上接單和送遞、智能自助服務系統

* 適用於想建立線上服務/購物平台(網上、應用程式)的公司
* 用於推廣自助服務
* 運用智能自助服務系統、智能服務站、智能自動售賣機及智能儲物櫃等方式,執行點對點訂單下達,並將其交付到指定位置,或與電子物流提供商平台整合


3. 網上客戶服務和推廣

* 開發及管理互聯網訂購服務,適用但不限於預訂和預約服務
* 適用於遠程學習設施
* 透過搜索引擎宣傳及數碼廣告進行推廣,例如:社交媒體宣傳、電子優惠券及網上會員計劃等
* 不包括宣傳物品、內容或資產的製作費用,例如市場推廣用的文字、影像和影片


4. 客戶數碼體驗升級

* 透過現有科技改善客戶服務體驗
* 例如:全天候客戶服務支援(聊天機械人)、擴增實景(AR)、虛擬實境(VR)或混合現實(MR)、 數位孿生(Digital Twin)的應用、以及數據分析


5. 數碼支付 / 流動裝置零售管理系統

* 適用於在線/實體商店
* 升級系統,以支援多個電子支付渠道,例如:支付網關或流動銷售系統 (POS)
* 包括一次性設置和相關的硬件/設備的費用
* 不包括每次付款交易的手續費或同等費用
* 例子: Stripe


6. 線上 / 雲端財務管理系統

* 採用電腦系統來管理與財務相關的流程(支援雲端或遙距登入)
* 例如:發票和收集賬單、會計和規劃預算、資產和負債管理、符合法規、報告等
* 例子: Invoicely


7. 線上 / 雲端人力資源管理系統

* 採用電腦系統來管理與人力資源相關的流程(支援雲端或遙距登入)
* 例如:薪酬和開支報銷、出勤和請假、培訓、報告
* 例子: Peakon


8. 遙距文件管理、雲端儲存及遠端存取服務

* 將傳統打印文件轉為電子格式,並存放於在雲端儲存系統
* 允許員工透過桌面遠端控制、虛擬私有網絡(VPN)或虛擬桌面基礎結構 (VDI),獲取公司信息,數據或使用相關系統
* 例子: Google G-Suite, Dropbox


9. 網上會議工具

* 運用工具以允許員工透利用互聯網進行網上會議和合作
* 例如:語音及視頻通話、內容共享、管理及預約會議、 記錄會議、在線投票及發問等
* 例子: Zoom, Google hangouts, WebEx


10. 虛擬團隊管理和溝通

* 運用工具以允許員工透利用互聯網溝通和合作
* 例如:即時通訊、視頻和語音通話、文件授權及共享、協助工作分配、監察工作進度和便利產品開發流程等
* 例子: Confluence, Slack


11. 網絡安全方案

* 購買合適的軟件、硬件和服務,來提升公司的網絡安全,防範網絡攻擊
* 例如:數據加密、防火牆、防毒軟件等


12. 其他線上/度身訂造/ 雲端業務支援系統

* 其他計劃目標一致,有助公司進行和繼續開展遙距業務的方案
* 例如:企業資源規劃(ERP),電子申請及審批流程,流程機械人 (RPA)

Reach out to us at hello@altitudelabs.com if you need help in applying for D-Biz and for some free advice.

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