Our constant mission is to ensure the design of the system could achieve the goal of the project and more importantly, to provide meaningful and relevant experiences to users.
We apply Intelligent Automation (IA) when customising operation systems for our customers, marrying artificial intelligence (including natural language processing, machine learning, and machine vision) with automation.
With the use of IA, business processes can be streamline and complex decisions can be made faster. We have built many systems for our client to presents personalized content to customers through adoption of IA.
Customer relationship management (CRM) is a core system for every business. However, it is often detached from other administration systems, casusing inconvenience in decision making.
We are capable to integrate clients' CRM software and other third-party applications to a new consolidated platform for better mangement. As a result, decision makers can access to relevant data seamlessly.
Not only do we help in ideating what your customers need and how they should use your digital product, but also building collaborative, and functional admin panels to streamline back-of-house operations for our clients.
Therefore, administrators have the ability to record and trace how transactions are taking place and what type of actions customers are engaging in. At the same time, business owners can oversee the performance of the product with their designated KPIs.
We understand that KPIs vary among different industries, and companies would like to have a consolidated dashboard to view all real-time relevant insights. In view of this, we also help our clients set up analytical tools to collect relevant data of users' interaction. For example, funnels can be set up to track the percentage of users dropped out and where they leave.